Information We Collect

We collect information to provide better services to our users and improve our educational platform. The data we gather falls into several categories, each serving specific purposes for your learning experience.

How We Use Your Information

Your data helps us create a personalized and effective learning environment. We use the information we collect for several key purposes that directly benefit your educational journey.

• Delivering course content and tracking your progress through our educational programs
• Sending important updates about your courses, schedule changes, and new learning opportunities
• Providing technical support and responding to your questions or concerns
• Improving our platform based on user behavior and feedback patterns
• Ensuring platform security and preventing fraudulent activities
• Complying with legal requirements under Thai data protection laws
• Creating anonymized reports to understand learning trends and course effectiveness

Data Sharing and Third Parties

We limit data sharing to essential services that support your learning experience. We never sell your personal information, and we carefully select partners who meet our privacy standards.

We may share your information with:

• Educational technology providers who help deliver course content and manage learning platforms
• Payment processors for handling course fees and subscription payments securely
• Email service providers for sending course notifications and educational updates
• Analytics services to understand how our platform is used and improve user experience
• Legal authorities when required by Thai law or to protect user safety
• Professional service providers like accountants and lawyers who assist with business operations

All third-party partners are bound by strict confidentiality agreements and must process your data according to our privacy standards and applicable Thai regulations.

Your Rights and Choices

Under Thai Personal Data Protection Act (PDPA) and international privacy principles, you have several important rights regarding your personal data. You can exercise these rights by contacting us at any time.

To exercise any of these rights, please contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days as required by Thai law.

Data Security and Protection

We take data security seriously and have established multiple layers of protection to safeguard your personal information. Our security measures are regularly reviewed and updated to address emerging threats.

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security audits and penetration testing by independent security firms
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Secure data centers with physical access controls and environmental monitoring
• Regular backup procedures to prevent data loss and ensure business continuity
• Incident response procedures to quickly address any potential security breaches
• Staff training on data protection principles and security best practices

Data Retention

We keep your data only as long as necessary to provide our services and comply with legal requirements. Different types of information have different retention periods based on their purpose and legal requirements.

• Account Information: Retained while your account is active and for 2 years after account closure
• Course Records: Kept for 7 years to provide transcripts and verify educational achievements
• Payment Information: Stored for 5 years as required by Thai accounting and tax regulations
• Technical Logs: Automatically deleted after 12 months unless needed for security investigations
• Marketing Communications: Removed immediately when you unsubscribe or every 3 years if inactive
• Support Communications: Retained for 3 years to improve service quality and resolve disputes

Some data may be retained longer when required by law or if needed to resolve legal disputes. We regularly review our retention practices to minimize data storage while meeting our obligations.

International Data Transfers

As an educational platform serving students globally, we occasionally transfer data to countries outside Thailand. We ensure all international transfers meet strict privacy protection standards.

When transferring data internationally, we use approved mechanisms such as:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent privacy protection in destination countries
• Binding corporate rules for transfers within multinational service providers
• Specific consent for transfers when other mechanisms are not available

We regularly monitor international privacy developments to ensure our transfer practices remain compliant with evolving regulations.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and understand how our platform is used. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can disable non-essential cookies through your browser settings, though this may limit some website features. Essential cookies cannot be disabled as they're necessary for security and basic functionality.

Children's Privacy

Our platform is designed for adult learners and professionals. We do not knowingly collect personal information from children under 18 years old without proper parental consent as required by Thai law.

If we discover we have collected information from a minor without appropriate consent, we will delete it promptly. Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

For legitimate educational purposes involving minors, we require explicit parental consent and limit data collection to what's absolutely necessary for the educational service.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email and prominent website notices.

This policy was last updated in January 2025. You can find the current version at nextevolveio.com/privacy-policy. Previous versions are available upon request to understand what changes have been made over time.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can contact us to discuss your options or close your account.